Product Details

 
All Categories  > Software Service & Support  > Software Subscriptions & Support  > Software Technical Support >  Cisco Solution Support - technical support - for Cisco DNA Advantage - 1 year
 
 
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Cisco
Cisco Solution Support - technical support - for Cisco DNA Advantage - 1 year
Cisco Solution Support provides you with centralized support from the solution experts who own issue management and resolution across the Cisco and solution partner products in the eligible solutions. Cisco's team of solution experts is your primary point of contact and owns your case from first call to resolution. And because Cisco Solution Support resolves complex issues 43% quicker on average than product support alone, it helps you maintain solution performance, reliability, and return on investment.
 
Sku: FV2463
Price: $442.00
 
 



Part Number SVS-CDNA-T1-A1Y
SKU FV2463
UNSPSC Code 81112201
Returnable No
Usually Ships Call for Availability
Billable Weight 0   Lb
Quantity in Stock Call  
 
 

Specifications
Label

Main Specifications
   
License Qty Tier 1
License Type Cloud License
Software Title Cisco DNA Advantage
Service Availability 24 hours a day / 7 days a week
Response Time 30 min
Full Contract Period 1 year
Service Included Phone consulting
Service & Support Technical support
Product Description Cisco Solution Support - technical support - for Cisco DNA Advantage - 1 year
 
Extended Specifications
 
   
General  
  Type Technical support
  Service Included Phone consulting
  Full Contract Period 1 year
  Response Time 30 min
  Service Availability 24 hours a day / 7 days a week
Software
 
  Software Title Cisco DNA Advantage
  Installation Type Locally installed
  License Type Cloud License
  License Qty Tier 1
Details
 
  Service & Support Phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Web support - 1 year - response time: 1 hour (next business day for requests outside of business hours) - availability: business hours - severity level 3/4 ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Fax-on-demand - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
 
 

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Label

Service & Support Type - Technical support
Service & Support Full Contract Period - 1 year
Packaged Quantity - 1